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Book a load
You have a rate and you want the truck. This is the step that turns a quoted number into equipment assigned to your freight, with the role named in writing before anything moves.
What happens after you book
Four steps, and you are told where you are in them
01 Details in
Origin, destination, pickup window, commodity, weight and equipment. Same information a quote needs, so if we have quoted it already we have most of this.
02 Role decided
We work out whether this runs on our equipment or goes to a vetted carrier, and it is written on the confirmation before dispatch rather than explained afterwards.
03 Truck assigned
Dispatch assigns equipment and a driver, and you get the confirmation with the load reference you will use to track it.
04 Updates run
Hourly or every four hours while it moves, at the cadence you chose, plus an immediate call on anything that goes wrong.
What we need from you to book
The six answers a rate needs, plus anything that constrains the ends: appointment times, dock restrictions, a receiver who will not take a fifty three foot trailer, a lift gate requirement. Constraints discovered at the gate cost money and time. Constraints told to us at booking cost neither.
Booking without a quote
You can. Send the lane and we will price and book it in the same conversation. It is slower than booking against a rate we have already given you, but on a repeating lane we usually know the number before you finish reading it out.
| Origin and destination | Full addresses, not just cities |
|---|---|
| Pickup window | Date, and time if there is an appointment |
| Commodity | What the freight actually is |
| Weight and count | Total weight, pallet or piece count |
| Equipment | Van, reefer, open deck, box truck, power only |
| Access | Dock, lift gate, or a site a semi cannot reach |
Book a load
Book a load
You have a rate and you want the truck. Give us the tender detail and the desk takes it from here.
Related
Ready to move it?
Call the desk with the lane and the dates. Booking over the phone takes about as long as reading this page.